Namibia’s Preferred Medical Aid Fund and Healthcare Partner
In order to be Namibia’s preferred medical aid fund and healthcare partner, we need to have a clear idea of how we align our business practice with what we believe in. Our vision, mission and values are at the core of everything we do, keeping us focused on delivering service excellence for our members.
Mission
We simplify medical aid and enhance people's lives through education that empowers, supports and is easy to understand and implement.
Vision
We build a healthier world by providing easy to understand and use medical aid and empowering people with the knowledge they need to live healthier lives.
Values
- We are passionately empowering: We empower Namibians in their quest to live their healthiest lives. We educate, demonstrate and uplift health in Namibia.
- We care deeply: We care deeply about our members, their families, their health and their experience.
- We make life easier: We remove complexity and ambiguity in everything we do. We strive to make life easier and more convenient.
Side Pannel
Life Stages
18-25
Starters
- Beginning Employment.
- Low - Medium Income,
- Low Health needs,
- For unexpected medical needs.
26-35
Nest Builders
- Seek value rather than cheapest option.
- Need cover for expected medical needs for the young family..
36-55
Mid-Lifers
- Middle to High income levels,
- Medical Aid is a routine monthly expense,
- stable health needs,
56-60
Grey Foxes
- Moving towards retirement,
- Health risks and prevalence of chronic diseases increasing,
61+
Wise Owls
- Members approaching or in retirement,
- Increased prevelance of chronic diseases,
- Greater importance of extent of cover for major medical events like knee & hip replacements.